Getting ready
If you think you are ready and prepared to clean residential houses as a business, then it must be time that you put up your own cleaning business. The first step you have to take is to purchase the equipment you will need, then have your company insured, and then start hiring employees who are capable of doing the job. After all these, you are now ready to advertise your company to clients. When you face clients, you have to expect that your cleaning clients have some questions they want you to address. Listed below are some of the more common questions cleaning clients have.

How do you deal with pets? All these animals should be put in their proper places like cages and kennels or in a place where they will not bother your employees from doing their cleaning jobs

Questions to answer
Is the cleaning company trustworthy? Is your cleaning company insured? You as the owner of the cleaning company must make sure that your company has liability insurance and must provide workman’s compensation to each and every employee of the company. It is best that you print all these details on a leaflet which you can give out to your clients. Then to emphasize the trustworthiness of your company, perform background checks before you hire any of your employees.

Do your clients or any resident of the house must be present while your employees do their jobs. The decision lies on the shoulder of the client. On your part, you simply have to make sure that you put the keys to the house in a place where no one but the client has the only access to. If the house is armed with an alarm system, then your employees must turn it on before they leave the premises.

Do cleaning companies have to provide for all the equipment and chemicals that the employees will use? The answer to this is a resounding yes. You must supply your own company with the necessary equipment and chemicals. It is best that you invest in professional cleaning materials which can be bought directly from suppliers and manufacturers. By choosing the best chemicals and equipments that last long, your company will save a lot of money as this will lessen the probability of repeat jobs.

How do you accept payments? You will have to come up with payment schemes in black and white. If your payment policy requires payment of the client before you perform your duties, then you have to inform the client that he or she needs to leave his or her credit card number or a signed check if the client has to leave the premises.

Will your company assign the same people for certain houses? The answer to this question is yes you should assign the same people or team to one particular house. The main reason for this is that the familiarity of your employees to the same house will make the cleaning process a lot faster. This will also make the client a lot more comfortable knowing that familiar faces are working on his or her house.

For more: How to start a cleaning service by StartingCleaningService.com